Emirates Transport uses artificial intelligence to enhance human resource operations


Dubai: Emirates Transport Media Dept.

Emirates Transport (ET) announced that it has developed a digital platform for Robotic Process Automation (PRA) systems to manage human resources procedures and processes.

The step comes within the framework of the company’s continuous efforts towards digital transformation and is consistent with the directives of the UAE’s wise leadership on the necessity of future foresight, keeping pace with the Fourth Industrial Revolution, and in line with the UAE Strategy for Artificial Intelligence.

Mohammed Abdul Rahim, manager of the Digital Transformation and Information Systems Department at ET, stated that the company is keen to employ the latest technologies in artificial intelligence systems to enhance and increase levels and quality of performances.

He added that ET applies process automation systems that automatically complete many of the repetitive daily tasks in the Human Resources Department, ensuring a more optimal use of time and resources and directing focus towards strategic and focussed programmes and initiatives.

Abdul Rahim commented further that the number of human resources digital transactions completed through digital channels amounted to 2,213 during the first quarter of the current year 2020.

The manager of the Digital Transformation and Information Systems Department stated that the successful introduction of the PRA system had resulted in improving and raising the level of performances and services, helping achieve the company’s strategic goals, in addition to reducing operational costs and enhance productivity and quality levels.

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