Dubai: Emirates Transport Media Dept.
Emirates Transport has recently strengthened its track record in attaining and retaining quality certificates and awards by successfully renewing its ISO certification of the Integrated Management System (IMS), which currently stands at 6 different certificates, following the external audit procedures by Lloyd’s Register, ET’s ISO certification partner.
The new certificates were received by Mohammed Abdullah Al Jarman, general manager of Emirates Transport, from Hanan Mohammed Saqer, executive director of Corporate Services at Emirates Transport.
Al Jarman said that getting this new certification reflects the keenness of the corporation to adopt the tools and systems, in line with its growth and development objectives.
The general manager of Emirates Transport also said: “Receiving this certificate will drive us toward more efforts and initiatives in this regard, and that’s in addition to optimization practices and targeted development contained in the comprehensive report presented to us by Lloyd’s Register.”
For her part, Hanan Mohammed Saqer, said that Corporation regularly implements the necessary audits on the Integrated Management System, in order to renew the system certificates and enhance quality of services.
The executive director of Corporate Services also explained that this latest certification update was achieved after the Corporation successfully concluded the assessments and audits conducted by Lloyd’s Register to verify the necessary conditions were met.
The assessments were conducted during the visit of the audit team, which lasted for two weeks, to 22 of ET’s organizational units including departments, business centres, branches and facilities in various locations across the country.  
The audit covered six certificates including: the ISO 9001 in Quality Management System, the ISO 14001 in Environmental Management System, the OHSAS 18001 in Occupational Health & Safety Management System, the ISO10001 in Customer Service Charter, the ISO10002 in Quality Management in dealing with complaints from customers, and the ISO10015 in Quality Management Training.