Dubai: Emirates Transport Media Dept.
Emirates Transport (ET) has successfully renewed six of its ISO certificates for the Integrated Management System (IMS) following external audit procedures by Lloyd’s Register, ET’s ISO certification partner.
Khalid Shukur, manager of the Environment and Occupational Health & Safety Department (OHSE) at ET, commented that the renewal of certifications reflects the keenness of the company to enhance its various services and systems, in line with its growth and development objectives.
Shukur added that ET regularly implements the necessary audits on the Integrated Management System, in order to renew the system certificates and enhance quality of services.
The OHSE manager also explained that this latest certification renewal was achieved after the company successfully concluded the assessments and audits conducted by Lloyd’s Register to verify that the necessary conditions were met.
The assessments were conducted during a number of visits by audit teams to ET’s organizational units including departments, business centres, branches and facilities in various locations across the country.
The audit covered six certificates including the Customer Complaints Management System (ISO 10002), Customer Satisfaction Management System (ISO 10001), Customer Satisfaction Monitoring and Measurement Management System (ISO 10004), Training Management System (ISO 15001), Risk Management System (ISO 31000), and Management System Projects (ISO 21500).