Dubai: Emirates Transport Media Dept.
Emirates Transport (ET) has announced the launch of its latest Robotics Process Automation (RPA) project programmed to complete routine recruitment procedures.
According to Feryal Tawakul, executive director of Support Services Division at ET, the Corporation is working to achieve the UAE Strategy for Artificial Intelligence, launched by His Highness Sheikh Mohammed bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE and Ruler of Dubai, by adopting a wide range of smart projects within its five-year Strategic Plan 2018-2021.
Tawakul explained the latest project will introduce automated robotics processes for the recruitment of new cadres in the Corporation and aims to transform traditional technology into contemporary business informatics through artificial intelligence techniques which will help increase productivity levels, reduce costs and develop quality standards.
She said: “The automated recruitment procedures include the completion of residency visa procedures, where data will be entered, validated and processed automatically and without human intervention, speeding up the completion of appointment procedures and avoiding any possible human errors, which in turn will save time and effort. This is supported by the results of studies of the application which indicate that time required for recruitment procedures after applying the smart robotic system was reduced by 60 to 70%.”
It is worth noting that the first two stages of Robotics Process Automation at ET were introduced for a number of its services including vehicle rentals and driver training courses to provide more efficient services to customers.
The executive director of the Support Services also commented that the federal transport corporation further intends to strengthen its leadership position with regards to the smart transformation map, according to its organisational values related to innovation and future vision, in order to provide the best services and to ensure the convenience and happiness of customers.