Dubai: Emirates Transport Media Dept.
Mohammed Abdullah Al Jarman, general manager of Emirates Transport (ET), and Colonel Mohammed Al Briki Al Ameri, director of Drivers and Mechanisms Licensing Department at Abu Dhabi Police, inaugurated a new customer services centre in the heavy vehicles inspection centre in Mezyad, Al Ain.
Al Jarman stressed the keenness of Emirates Transport to develop and modernize all its auto services centres, to achieve the highest levels of customer happiness.
He explained that the multi-building centre, which cost AED13 million, covers a total area of 2,500 square meters and includes a customer services and reception building, offices for car insurance companies, and an auto inspection workshop with a processing capacity of between 60-100 vehicles a day.   
The ET general manager said: “This latest launch comes within ET’s strategies to further develop and expand its auto services centres with plans to open 5 additional centres during the coming months of this year to provide auto inspection services in Abu Dhabi, Al Dhafra and Al Ain.”
For his part, Colonel Mohammed Al Briki Al Ameri, emphasized the Abu Dhabi Police’s efforts to delight customers and increase their satisfaction by enhancing the services provided to them.
Following the opening ceremony, the ET general manager toured the new centre, where he inspected the facilities, services and systems that it will provide. He also met with employees, stressing their important role as a key interface to communicate with customers, which requires providing the best levels of care and meeting their requirements to achieve their happiness.